Refund guarantee
Give your buyers the option to be refunded. The platform handles requests for you, you have nothing to manage.
A service that works for you
As an organizer, you can enable the refund guarantee on your ticketing. Once enabled, your customers can subscribe to protection at checkout. If they cannot finally attend the event, they activate their guarantee from their customer area and the platform handles their refund request automatically.
You have nothing to do: no email to handle, no transfer to make, no dispute to manage. Even better: the released seat is immediately resold, which limits the impact on your revenue. Billettera takes care of everything.
Zero hassle for you
Refund requests are handled directly by the platform. You have no action to take, no email to handle, no dispute to manage.
Seat is resold
When a customer activates their guarantee, the seat is immediately released and resold. It can be bought by someone else, limiting the impact on your revenue.
No cost to you
The guarantee is a service offered to the customer at checkout. Its cost is borne by the customer, never the organizer. 100% free on the platform side.
Stronger trust
Hesitant buyers are reassured by the option of a refund. Result: more sales for you, and an improved conversion rate.
Enable the refund guarantee
More sales, zero hassle. 100% free feature for organizers.
Start for free